How To Understand Your Bill 1. contact us. the utility billing centre can answer any of your billing questions in english or french. we are open 8:30 a.m. to 7 p.m. monday to thursday and 8:30 a.m. to 4:30 p.m. friday and saturday (except holiday long weekends) to respond to your questions by email, phone and mail. Check out our energy glossary or learn more about the various sections of your bill below. review your energy bill's sections to understand the charges and features. show all answers. account information & summary. important notifications. retailer charges. distributor & government charges. average billing. micro generation credit.
Understand Your Bill A Simple Guide Diamond Energy Meter reading made easy. every other month, we visit to read your natural gas meter. (on months we don’t visit your property, you can submit your meter reading online. this helps us ensure that your bills are accurate and that your meter is working safely.) please ensure pets are not blocking access to your gas meter. Your distributor delivers electricity or gas to customers, answers emergency calls, and does meter readings. a short video guide to understanding your energy bill. charges on your utility bill. two main charges make up your energy bill: the cost of energy consumed, and. the cost of delivering this energy. Understand how to read your epcor electricity bill, the charges it includes, and how they are calculated. learn what factors might affect your bill, including energy rates, seasonal temperatures and energy consumption. learn more about the steps you can take to manage or get help with your bills. Call us at 310 2010 or 1 877 571 7111 (outside alberta) or. live chat. with a member of our team. understanding your monthly bill, including the fees and charges for maintaining the networks and infrastructure.
Understand Your Bill Understand how to read your epcor electricity bill, the charges it includes, and how they are calculated. learn what factors might affect your bill, including energy rates, seasonal temperatures and energy consumption. learn more about the steps you can take to manage or get help with your bills. Call us at 310 2010 or 1 877 571 7111 (outside alberta) or. live chat. with a member of our team. understanding your monthly bill, including the fees and charges for maintaining the networks and infrastructure. Take charge of your electricity use. join more than 500,000 customers and sign up for the energy performance indicator. check out the indicator. residential. business. about. energy wise. security advice. Electricity. your bill includes a line item called electricity. this is the cost of the electricity that you used during the billing period. for residential and small business customers that buy electricity from their utility, there are three different types of rates. the ontario energy board sets rates once a year on november 1.
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